One Family At A Time...USA Does Care

In the USA Cares employee break room there is a poster that hangs on the wall that has several letters that have come to us in the mail. I thought I would share one that sums up what we do, and more important, you will see again, why we do what we do.

Dear USA Cares-

USA Cares helped me & my family in ways that amazed and impressed me. I found USA Cares through someone at my local VA Hospital.

When I contacted USA Cares, I was in a very tough spot. Behind on a lot of bills, and in danger of being evicted from my house.

USA Cares was very prompt in contacting me. Everyone I talked to was kind, caring and compassionate. USA Cares paid my rent and late fees for me, and paid my gas bill, and helped get the gas turned back on.

I cannot begin to express my gratitude. At a time in my life when I had no one else to turn to, nowhere else to go, USA Cares was there for me.

The people at USA Cares truly do God's work. I am so very thankful for them, and the kind hearted people who donate to the organization. The help I received from USA Cares has allowed me room to breathe again, and I am nearly on my feet again.

Thanks to USA Cares, myself and my young daughter continue to have a place to live and we have gas to heat our water and cook our food. We thank you from the bottoms of our hearts!!!!

Initially, I was contacted less than 5 days after I applied for assistance online. the woman I spoke with was very kind and considerate. She explained to me that I needed to fax in a few things. Such as copies of past due bills, and my DD214 from the Army. After I did this , it was maybe two days until I received a call from another woman named Karri. She explained to me that she was now my case worker and that USA Cares was going to help me. I was so very happy with the courtesy and professionalism of the USA Cares Staff.

Not only did Kerri notify me of everything along the way, she even made sure to ask if we needed food, and other basic things needed for our survival.

Again, I am still overwhelmed by the caring, compassion, and the friendliness I was shown.

Thank you all so very much, from Ryan and Ashlyn P.

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As we approach $7 million in direct grants to families across our nation, we continue receiving daily reminders like these that this is a "Family Business" and that these people are real and not just a number or a statistic.

Of course we can't do any of this without the support of our donors and contributors and of course friends like you. Please feel free to pass this on, it is as easy as that.

Regards,

Roger